ComuServer is an IP PBX solution designed for small and medium business. ComuServer is a hybrid-hosted solution, which means you get 24/7 monitoring, Anywhere Management, complete phone mobility, and automatic software updates. With its easy user interface and minimum modules, IP PBX has never been much easier to use. ComuServer is an asterisk based IP Pbx billing solution that has been widely used in small and medium offices around the globe. ComuServer includes asterisk billing system which allows to manage the cost for each call either incoming or outgoing.
Analog, and Digital Phone Lines
Instantly add any type of phone line you desire. ComuServer makes this incredibly simple, allowing you to choose any pre-configured phone line, including most popular analog PSTN, and digital T1/PRI cards. Seamlessly expand your calling capacity ,lowering costs without sacrificing the reliability of your traditional phone lines.
Find Me Follow Me
Not working at your desk today? Are you on the road? Want to work from home? Your customers will never know. Simply login to the user interface and the system will look for you at up to 4 different phone numbers or extensions and then send the voicemail back to your original voicemail box.
Profiles simplify the process of managing extensions and permissions. When adding an extension, you select a profile to associate that extension with. The profile allows you to define a set of permissions and settings, such as Ring Time, Language, and even Outbound Route permissions, just to name a few.
Tired of using expensive conferencing services? ComuServer allows you to easily set up as many conference rooms as you need. Any local or remote extension on your system can call into your private conference room without any per-minute costs. You can even set up your own toll-free or local phone number to allow anyone with a pin number to call into your conference room directly. Optionally, you have the ability to record the conference should you need to.
Skills Based Routing
Managing Call Queues can be difficult when considering a large amount of extensions and queues, Skills Based Routing will help you more effectively manage your agents and extensions. By assigning an agent or extension to one or more skills, you only need to assign particular skills to your queues. When you remove an agent or extension from a skill, that agent or extension is dynamically removed from all associated queues.
ComuServer is include number of new powerful reports in addition to the standard call detail reports. These new reports include: Agent Activity, Agent Work Reason, Queue Activity, Queue Answer Spectrum, Queue Abandon Spectrum. CDR Report is highly customized according to your needs.
ComuServer includes the recording modules with easy interface. You can play and save the recorded calls anytime.